1. Duration: Our policy lasts for 7 days. If 7 days have passed since your purchase, unfortunately, we can’t offer a refund or exchange.
2. Eligibility: To be eligible for a return, your item must be unused and in the same condition as you received it.
3. Documentation: Please return goods with a copy of the invoice and mention the reason for returning the items. To complete your return, we require a receipt or proof of purchase.
4. Partial Refunds: In certain situations, only partial refunds are granted if:
   • The item is not in its original condition, damaged, or missing parts for reasons not due to our error.
   • The item is returned more than 7 days after delivery.
5. Return Shipping: Customers need to return the merchandise via traceable delivery, such as courier or registered post, at their own expense to our address. Delivery charges will not be refunded.
6. Refund Process: Refund requests will be processed within 7 working days after receiving the returned item.
7. Modes of Payment Refund: Once your return is received and inspected, we will send you an email to notify you of its receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed through:
   • Mobicash
   • Bank Transfer
   • EasyPesa
   Note: If your order shipping was free, and after returning any item, your complete order amount becomes less than 1499 rupees, a shipping fee of Rs. 199 will be deducted.

Late or Missing Refunds:

• Check your account first to see if the refund has been processed.
• Refunds may take some time to appear officially.
• Contact your bank as there might be a processing delay.
• If you still haven’t received your refund, reach out to us at @Email or call 0000-0000000.

Exchanges:

• We offer a fair exchange policy.
• Return the item within 7 days of receiving it if you don’t like it or want to exchange it.
• We’ll exchange it for you free of cost, no questions asked.
• Simply email us and send the item to the shop address.

Shipping Address:

Consider using a trackable shipping service for item returns.

To return a product, mail it to Lahore.

You’re responsible for the shipping cost, which is non-refundable.

Delivery time for exchanged products may vary based on your location.